Privacy Policy
1. About Us and Contact Information
This Privacy Policy ("Policy") outlines your rights and our responsibilities regarding the collection, use, and management of your personal information ("Information"). "Virtual Auto Adventure," "we," "our," or "us" refers to Virtual Auto Adventure. As the data controller in certain jurisdictions, we determine how your Information is processed.
"Information" includes any data identifying you, related to your use of our mobile games ("Mobile Games"), web-based games on VAA's websites ("Website Games"), and games on social media platforms like Facebook ("Social Media Games"). Collectively, these are referred to as the "Games."
By using our Games, you agree to this Policy and the collection, processing, use, and storage of your Information. If you do not agree, please refrain from playing the Games. If you later wish to withdraw consent, you must stop playing the Games and exercise your rights as outlined in this Policy.
2. Children Under the Age of 13
Virtual Auto Adventure does not target or provide services to children under the age of 13, and we do not knowingly collect personal information from individuals in this age group. Should we discover that personal information from a child under the age of 13 has been collected without the appropriate parental consent, we will promptly delete such data from our records.
If you have reason to believe that Virtual Auto Adventure may hold any information about a child under the age of 13, please contact us immediately at [email protected] so that we can address the issue accordingly.
3. Personal Information We Collect
We collect, process, and use the following categories of personal information about you:
3.1 Information You Provide to Us
· Registration Information:
⚪Website: When you register to play a game on our website, you may be asked to create an avatar or “skin” and choose a username. These are optional. If you register using a third-party service, such as Google or Facebook, we will verify the validity of your account with that service, but we do not access your login credentials.
⚪Mobile Games: If you registered an account using VAA’s services, you provided your email address, password, date of birth, avatar, and username. Please note that this registration option is no longer available to old users.
· Customer Support Information:When you interact with our customer support team, we may request (a) your full name, username, and email address, and (b) any additional information you choose to provide to assist us in resolving your issue, such as your Game ID, device type and operating system, purchase history, or any error messages encountered.
· Information Provided During Gameplay: When you play our games, you may be asked to select a username.
· In-Game Communication: In certain games, you can interact with other players through chat, audio, or video calls. We may process information related to these interactions, such as timestamps and chat content. In some cases, these communication services are provided by third parties, in which case we may not have access to the content.
· Survey Information: We may invite you to participate in surveys regarding your experience. The information collected varies depending on the survey, but may include your interests, opinions, preferences, and feedback on our products and services. We may also collect your ratings, responses, and any associated media.
· Specific Information for the Website: If you invite friends to play a game, we will collect their email addresses. Ensure you have obtained consent from your friends before sharing their information with us.
3.2 Information We Automatically Collect or Generate About You When You Play the Games
· Identifiers: We collect identifiers such as your IP address, advertising ID, Adjust ID, HTTP header, MAC address, device ID, third-party app IDs , unique VAA ID, and location data at the country and city level. We also collect device information, including model, brand, language, and operating system.
· Cookies: We use cookies and similar technologies (e.g., web beacons, log files, scripts, and eTags) to enhance your gaming experience. Cookies are small files stored on your device that enable certain features and functionalities. You can choose to accept or disable cookies. However, if you refuse to install cookies, certain game functionalities may be impaired. For more details on our Cookies Policy, please click [here].
· Usage Information: We collect data regarding your use of the games, including game ID, install and uninstall timestamps, date and time of game events, game duration, achieved scores, interactions with our support teams, engagement with advertising and promotions, transaction records, and evidence of cheating or use of modified versions of the games.
3.3 Information Received from Third Parties
· Third-Party Registration: When you register using a third-party account (e.g., Facebook, Google, or Apple), we receive your name, profile picture, third-party ID, email address (optional), and friends list (optional).
· Payment Providers: When you make in-game purchases, we receive information from our payment providers, including transaction ID, country, payment provider, purchased item, currency, amount, and payment timestamp.
· Analytics Information: We integrate third-party analytics software into some of our games. These analytics providers generate reports that help us optimize game features and events, and include your user ID and information about your in-game activity.
· Advertising Partners: We receive information from third-party advertising providers, including user IDs and details about your interactions with ads shown in our mobile games.
· Mobile Measurement Partners: We work with third parties to track the performance of our marketing campaigns and detect fraud. This information includes your advertising ID, IP address, location, and transaction details.
· Communication Providers: In some games, you may use functionalities like chat, audio, or video calls provided by third parties. We may receive information from these providers, such as third-party IDs, usernames, and in some cases, content.
4. Purposes for Which We Collect Your Personal Data
We collect and process your personal data for the following purposes:
4.1 To Provide and Enhance Our Services
We may use your personal data to fulfill your requests for access to our services and specific features, as well as to enhance and optimize the services we offer. For instance, if you create a profile on our forum, we may use your data to personalize your experience and notify you of forum activities. Similarly, when you make a purchase from our shop, your personal data will be used to process the payment and arrange delivery of the product.
4.2 To Administer Our Services
We may process your personal data for any lawful business or operational purposes related to the management of our services. For example, if you contact us for support, we may use your data to respond to your inquiry or to troubleshoot issues you have reported with our services.
4.3 To Market Our Services
With your prior consent, we may use your personal data to send you marketing communications about our services, including news and updates on our products. This may include emails and other forms of direct marketing.
4.4 To Fulfill Legal and Safety Obligations
We may access, use, and disclose your personal data to comply with legal obligations, ensure public safety, and support matters of public interest. This may include cooperating with law enforcement or legal processes, such as responding to subpoenas, search warrants, court orders, or other legal requests. Additionally, we may use your data to protect our rights and property, enforce our agreements, policies, and Terms of Use, and to detect and prevent fraud, cheating, or other illegal activities. For example, communications made on our forum may be monitored and stored for these purposes.
4.5 In Connection with Business Transactions
In the event that all or part of our assets are sold, assigned, transferred, or acquired by another entity—whether through sale, merger, divestiture, restructuring, reorganization, dissolution, financing, bankruptcy, or similar transactions—your personal data may be included among the transferred assets.
4.6 As Described at the Time of Collection
There may be instances where we collect your personal data and simultaneously inform you of the specific purposes for which it will be used.
5. How We Share Your Personal Data
5.1 For Targeted Advertising
We may provide your advertising ID, along with demographic details and information about your preferences and interests, to our advertising partners. This helps them to deliver advertisements that are more aligned with your interests.
5.2 To Deepen Our Customer Insights
To better understand our customers and enhance our offerings, we may share your personal data with our analytics and attribution partners. These partners might combine the data we provide with information from other sources, resulting in more comprehensive insights.
5.3 To Support Our Business Operations
We share your personal data with partners who support the functioning of our business, including hosting providers, platform operators, and payment processors. Additionally, when collaborating with other game developers and advertising partners, your data may be exchanged as part of these partnerships.
5.4 When Connecting to Social Media Through Our Games
If you opt to link your game experience with social media platforms like Facebook, Twitter, Google+, Game Center, or others, we will share certain personal data with these platforms to enable your access. VAA does not manage the privacy practices of these platforms, so please review their respective privacy policies.
5.5 In the Event of a Business Transaction
Your personal data may be shared in connection with any business transaction involving VAA, such as mergers, acquisitions, or sale of assets.
5.6 For Legal and Safety Purposes
We may disclose your personal data to comply with legal requirements, safeguard public safety, and enforce our rights and agreements.
6. Data Security
We implement technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, loss, or alteration. We use industry-standard security practices, including encryption, secure servers, and access controls. Despite these measures, no system is entirely secure, and we cannot guarantee complete security of your data.
7. Data Retention
We retain your personal data for a period of 3 to 5 years, depending on the purposes outlined in this Privacy Notice, legal and regulatory obligations, and the protection of our interests or those of others. Once the retention period expires or the data is no longer necessary for the specified purposes, it will be securely removed from our systems in accordance with our internal retention policies.
The factors considered in determining the retention period include:
· The length of our ongoing relationship with you and the provision of our services, including website usage.
· Whether the processing of your personal data meets the reasonable expectations of an average consumer at the time of collection.
· The relevance and utility of the personal data for providing our services, and whether further processing is legally permissible.
· Whether the personal data has been de-identified, anonymized, or aggregated.
· Compliance with any legal obligations that mandate specific retention periods.
8. Your Rights and Choices
8.1 Access and Correction
You have the right to access and correct the personal data we hold about you. If you believe your data is inaccurate or incomplete, you may request updates or corrections.
8.2 Deletion
You may request the deletion of your personal data under certain circumstances. However, there may be legal or operational reasons that require us to retain your data.
8.3 Opt-Out of Marketing
You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.
8.4 Data Portability
In certain jurisdictions, you may have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
8.5 Withdraw Consent
You may withdraw your consent for the processing of your personal data at any time, subject to legal or contractual restrictions. If you withdraw consent, it may impact your ability to use certain features of the Games.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes through in-game notifications, emails, or by updating the Policy on our websites. Continued use of our Games after such changes constitutes your acceptance of the revised Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Virtual Auto Adventure
Email: [email protected]